Privacy Policy

This Privacy Policy aims to clearly explain what personal data we collect, why we collect it, how we use it, and the safeguards we have in place to protect it. We want all users to understand their privacy rights and how they are protected under applicable data protection laws.

Introduction

At Slotit, we take your privacy seriously. This Privacy Policy explains how we handle your personal information when you use our website, create an account, or share information with us in other ways (such as over the phone). It also covers data we may collect from other sources, including social media or trusted partners. You’ll also learn about your rights and how the law protects you.

By using our website or creating an account, you agree to this Privacy Policy and how we use your personal data. If you don’t agree, please do not use the site or provide your information.

We use cookies and similar tools to understand how users interact with our website and to collect basic data.

Purpose of This Privacy Policy

This policy explains what personal data we collect and how we use it.

Slotit is not designed for children, and we do not knowingly collect information about anyone under the age of 18.

Please read this Privacy Policy along with any additional notices we may provide when collecting data in specific situations.

Who We Are and Contact Information

Slotit is operated by Igloo Ventures SRL, registered in Costa Rica (Reg. No. 3-102-880024). The platform is licensed by the Government of the Autonomous Island of Anjouan, Union of Comoros (License No. ALSI-1423 l 1005-FI2).

For questions about this Privacy Policy or your data, contact our Data Privacy Manager at:
📧 [email protected]

Before reaching out to data protection authorities, we recommend contacting us directly so we can address your concerns.

Changes to This Policy

We regularly review and update this Privacy Policy. Please check the latest version each time you use the site.

It’s your responsibility to keep your account data accurate and up to date.

Third-Party Links

Our website may include links to other sites. Clicking those links may allow third parties to collect your data. We are not responsible for their privacy practices, so we advise reviewing their policies before sharing any information.

What Data We Collect

“Personal data” means any information that identifies you. We may collect:

Identity Data – Name, date of birth, gender, etc.
Photographic Data – ID documents used to verify your identity.
Contact Data – Address, email, phone numbers.
Financial Data – Bank and payment card information.
Transaction Data – Records of your deposits, withdrawals, and gaming activity.
Technical Data – IP address, browser info, device and login data.
Profile Data – Login credentials, preferences, feedback.
Usage Data – How you use our site and services.
Marketing Data – Your choices about receiving promotional messages.

We may also collect aggregated data for statistics and performance analysis, which does not identify you directly.

If You Don’t Provide Your Data

If you do not give us the required data, we may not be able to create your account or provide you with certain services.

How We Collect Your Data

We collect data in the following ways:

When you register, use our site, or contact us.
From third parties such as verification services, credit agencies, or public platforms like social media.

How We Use Your Data

We use your data to:

Register and manage your account.
Process payments and withdrawals.
Comply with legal obligations.
Personalise your experience.
Communicate offers, where permitted.
Prevent fraud and ensure security.

Marketing

If you’ve given consent, we may send you promotional emails or messages. You can opt out of marketing communications at any time via your account settings or by contacting us.

We may share your data with:

Our service providers and partners.
Regulatory authorities, if required by law.
Fraud prevention and verification services.

We never sell your personal data.

Data Security

We use strict security measures to prevent your data from being lost, used unlawfully, or accessed without permission. Only authorised staff and partners have access to your information.

Data Retention

We will only keep your personal data for as long as necessary to provide services, comply with legal obligations, and resolve disputes. Once data is no longer needed, we securely delete or anonymise it.

Your Rights

You have the right to:

Access your personal data.
Request corrections or updates.
Request deletion of your data (under certain conditions).
Object to or restrict processing.
Withdraw consent for marketing.

To exercise these rights, contact us at [email protected].